FAQs
1. What kind of products does Nordelle offer?
We specialize in modern, aesthetic, and functional home décor and lifestyle products. From innovative lighting and levitating décor items to wellness gadgets and smart home accessories, every product is carefully curated to combine style, functionality, and premium quality.
2. Where do you ship to?
We ship to all major regions. Shipping times and costs may vary depending on your location. Detailed information will be provided at checkout.
3. How long does delivery take?
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Standard Shipping: 7–14 business days
4. Do you offer order tracking?
Yes! Once your order is shipped, you will receive a tracking number via email so you can monitor your shipment in real-time.
5. Can I return or exchange my order?
We want you to love every item you purchase. If you’re not satisfied, you may return or exchange your order within 14 days of delivery, provided the product is unused, in its original packaging, and in perfect condition. For detailed instructions, please visit our Returns & Exchanges page.
6. Are your products safe to use?
Absolutely. All our products are tested for safety and comply with relevant regulations. For electronics or smart devices, please follow the included user manual and safety guidelines.
7. How can I care for my products?
Each product comes with care instructions to help you maintain its quality and longevity. For décor items, simply dust or wipe with a soft cloth. For electronic or smart devices, follow the manufacturer’s instructions carefully.
8. How can I contact Nordelle?
You can reach us at support.nordelle@proton.me or use the contact form on our website. Our team is happy to assist with any inquiries, product questions, or support requests.
